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Frequently asked questions

The questions homeowners actually ask us.

Pulled from real first calls and first estimates. If your question isn't here, just ask — we'd rather answer it twice than have you find out later.

Roof condition & timing

How do I know if I actually need a new roof or just a repair?
A combination of signs: granules in the gutters, curling or cupping shingles, missing shingles after wind events, daylight visible through the attic deck, repeated leaks in the same spot, or visible sagging. We'll come look and tell you straight.
What's the best time of year to reroof in Michigan?
Late spring through late fall is ideal — shingles seal best between 50°F and 85°F. Winter installs are possible (we do them) but lead times stretch. Schedule in February or March for May–June availability.
Do you do small repairs, or only full replacements?
Both. Small repairs (flashing, vent replacement, shingle patches, leak diagnostics) are a real part of our work. We don't try to upsell you to a replacement if a repair is the right call.
What if I find a leak after install?
Call us. The foreman's cell number is in your closeout paperwork. We respond same-day or next-day for active leaks. Workmanship issues covered 10 years on asphalt, 25 on metal.

Cost & payment

Do you take a deposit?
For most jobs, no. We collect on completion. For larger metal-roof installs or special-order material, we request a 30% materials deposit at order time.
Will you replace damaged decking? And what does it cost?
Yes. Decking inspection is part of every install. We replace anything soft, rotten, or delaminated. Cost is per-sheet, disclosed in the estimate — usually $80–$120 per 4x8 sheet. Most jobs need 0–4 sheets.
What forms of payment do you accept?
Check, ACH, or financing. We don't take credit cards for full project balances. Small payments can go on a card.
Do you offer financing?
Yes — through Service Finance and EnerBank USA. 0% promo plans (12 and 18 months), 7-year, 10-year, and 15-year fixed-rate plans. See our financing page.

Insurance & warranty

Will my insurance pay for a new roof?
Only if damaged by a covered peril. Insurance doesn't pay for age-related replacement. We do free inspections and tell you honestly if the damage is viable for a claim. We don't bird-dog claims.
How long is your workmanship warranty?
10 years standard on asphalt shingle installs, 25 years on metal roof installs. Transferable once. Manufacturer warranties on materials are separate — up to 50 years on system warranties from GAF, Owens Corning, and Malarkey.
Are you licensed and insured?
Yes. MI Builder License #262100330, workers comp + $2M general liability, GAF Master Elite, Owens Corning Platinum Preferred, BBB A+.

Install logistics

Can I stay in the house during the install?
Yes. Most homeowners go to work and come home to a finished roof. It's loud. We don't need interior access except for the final walkthrough.
What about the dumpster?
We rent a roll-off sized to your tear-off. Goes on the driveway with plywood underneath. Alternatives available if the driveway can't accommodate one.
What happens to landscaping during the tear-off?
We tarp shrubs, beds, and AC condensers before tear-off. Worst-case landscaping issues get addressed before we pack out.
How do you handle gutters during the reroof?
We protect existing gutters during tear-off. If yours are at end-of-life, we'll tell you. Roof + gutter replacement together is clean because the drip edge integrates with the new gutters.

Technical

What's a "square" in roofing?
100 square feet of roof surface. A typical 2,000 sq ft home has 20–28 squares of roof depending on pitch and complexity.
Does pitch matter for pricing?
Yes. Steeper pitches require more setup, safety equipment, and slower install. A 4/12 walkable roof installs much faster than a 12/12 steep roof.
Do you do siding too?
For residential, we focus on roofing only. If we notice siding issues we'll mention them, but we'll refer you to a residential siding specialist.

Still have a question? Just ask.

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